**1. Introduction**
Vanteige ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you opt into our email and SMS marketing communications. By subscribing to our marketing communications, you agree to the terms outlined in this policy.
**2. Collection of Personal Information**
When you opt-in to receive marketing messages from us via email or SMS, we may collect the following personal information:
- Your name
- Email address
- Mobile phone number
- Purchase history
- Preferences related to our products and services
We collect this information directly from you when you subscribe through our website, social media channels, in-store promotions, or other online forms.
**3. Use of Personal Information**
We use the information collected for the following purposes:
- Sending promotional emails and SMS messages regarding new products, special offers, and updates about our brand.
- Personalizing marketing messages based on your preferences and purchase history.
- Improving our services and customer experience.
- Complying with legal obligations and industry regulations.
**4. Consent and Opt-In Requirements**
By providing your email address and/or mobile number and opting in to receive marketing communications, you consent to receive promotional messages from Vanteige.
For SMS marketing, consent must be express and recorded in compliance with the **Spam Act 2003 (Cth)**. You must explicitly agree to receive marketing texts, which may be confirmed via a double opt-in process.
**5. Opting Out of Marketing Communications**
You may unsubscribe from our email and SMS marketing at any time by:
- Clicking the "Unsubscribe" link in any email.
- Replying "STOP" to any SMS message.
- Contacting us at vanteige05@gmail.com to request removal from our marketing list.
Once you opt out, we will stop sending you marketing communications; however, we may still contact you regarding purchases, transactions, or legal obligations.
**6. Third-Party Services and Data Sharing**
We may use third-party services to manage our email and SMS marketing campaigns. These providers must comply with Australian privacy laws and handle your information securely.
We do not sell, trade, or rent your personal information to third parties for marketing purposes. Your data may be shared only with service providers who assist us in delivering our communications, such as email marketing platforms and SMS providers.
**7. Data Security and Retention**
We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse.
Your personal information will be retained only for as long as necessary to fulfill marketing purposes unless you opt out, in which case your details will be removed from our marketing lists within a reasonable timeframe.
**8. Compliance with Australian Privacy Laws**
Our email and SMS marketing practices comply with:
- The **Privacy Act 1988 (Cth)** and the **Australian Privacy Principles (APPs)**.
- The **Spam Act 2003 (Cth)**, which regulates unsolicited marketing communications.
- The **Do Not Call Register Act 2006**, where applicable.
**9. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the effective date indicated.
**10. Contact Us**
If you have any questions regarding this Privacy Policy or your personal information, please contact us at:
- Email: vanteige05@gmail.com
- Website: www.vanteige.com
Vanteige's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.