**1. Introduction**
Welcome to Vanteige ("we," "our," "us"). By accessing and using our website (www.vanteige.com), target="_blank">www.vanteige.com), you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.
**2. Orders and Payments**
- All prices listed on our website are in AUD and include applicable taxes.
- We accept payments via Stripe.
- Once an order is placed, it cannot be modified or canceled unless otherwise stated.
- We reserve the right to refuse or cancel any order due to suspected fraud, pricing errors, or stock unavailability.
**3. Shipping and Delivery**
- Orders are processed within 14 business days and shipped via Auspost.
- Delivery times vary based on location; estimated shipping times will be provided at checkout.
- We are not responsible for delays caused by third-party carriers or customs processing.
**4. Returns and Refunds**
- Customers may request a return by submitting a contact form with the subject line: **Returns Request**.
- Return requests must be lodged within **5 business days** from the date of purchase.
- Items must be in their original, unworn condition with all tags attached.
- Returns will be assessed before approval; shipping costs for returns are the responsibility of the customer unless the item is faulty.
- Refunds will be issued to the original payment method once the return is processed.
**5. Exchanges**
- We do not offer direct exchanges. If you wish to replace an item, you must submit a return request and place a new order.
**6. Intellectual Property**
- All content on www.vanteige.com, including logos, images, and designs, is the property of Vanteige and protected by copyright laws.
- Unauthorized use of our content is strictly prohibited.
**7. Limitation of Liability**
- Vanteige is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Our total liability shall not exceed the total amount paid by the customer for the specific order in dispute.
**8. Changes to Terms and Conditions**
- We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website and take effect immediately.
**9. Contact Information**
For any inquiries regarding these Terms and Conditions, please contact us at:
- Email: vanteige05@gmail.com
- Website: www.vanteige.com
Mobile Terms of Service Vanteige
Last updated: Feb. 13, 2025
The Vanteige mobile message service (the "Service") is operated by Vanteige (“Vanteige”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Vanteige’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Vanteige through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Vanteige. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to Vanteige or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Vanteige mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to Vanteige or email vanteige05@gmail.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.